Lowering risk, enabling website consolidation, and boosting web-based service delivery 

The time has come for federal government websites running on Drupal 10 to tackle the dreaded next step: the upgrade. That may sound scary—but the real threat lies not in the upgrade process, but in the risk that comes from delaying action.  

Drupal 10 is nearing end of life, and as a result many security patches, crucial modules, and user experience (UX) features will no longer be supported. This may cause interruption for online government services and webpages that fail to upgrade to Drupal 11.  

Now for the un-scary part: While transition to Drupal 11 is crucial, it doesn’t need to be risky or result in mission-interrupting downtime. In fact, when approached strategically and proactively with proven Drupal expertise, upgrading to Drupal 11 without delay will: 

• Significantly lower the risk of reduced web functionality (or even broken pages and sites) 

• Sidestep security risks resulting from expiring security patches and vulnerability remediation for Drupal 10 

• Lower costs associated with stop-gap upgrades, unplanned site downtime, and accumulation of technical debt 

• Boost UX and accessibility for government websites, while laying the necessary foundation for new AI-powered capabilities in Drupal 12 and beyond 

• Enable consolidated hosting and publishing to unify governance of distributed websites to lower operations and maintenance (O&M) costs  

Indeed, these are just the tip of the iceberg for the risks that upgrading to Drupal 11 can help government agencies avoid—and the many opportunities that proactive Drupal modernization can help them leverage. 

Our executive whitepaper provides a deep dive on the risks of delay and the advantages of upgrade with CTAC’s phased approach and proven Drupal expertise. Request it here.  

Leverage a Phased, Low-Risk Approach to Drupal 11 Upgrade  

For government program websites running on Drupal, CTAC has developed a low-risk, phased upgrade approach that maximizes opportunities for functional enhancements and mission continuity while minimizing cost, downtime, security, and compliance concerns. This graphic shows our process.  

Our executive whitepaper provides further details about our phased approach to Drupal 11 upgrades. Request it here. 

Count on Proven, Holistic Expertise for Digital Modernization   

CTAC combines 30+ years of leadership in federal digital modernization with deep expertise delivering Drupal upgrades, cloud-native architectures, human-centered design, and emerging AI capabilities. This expertise enables us to take a holistic view of upgrade processes, reflecting both mission objectives and technical requirements—so you can focus on your mission, not the headaches of technical minutiae.  

Our holistic approach to Drupal O&M and enhancement looks beyond just the basics of Drupal upgrades to encompass end-to-end modernization, including: 

• Migration and consolidation of websites to streamline O&M activities 

• Integration with applications that improve site functionality such as AI-powered chatbots 

• Improvements in content findability through enhanced search, navigation, and information architecture  

• Full integration with cloud infrastructures, including Amazon Web Services (AWS) 

• Content management, including streamlining of content operations such as templates, clearance workflows, and meta tagging 

• Security vulnerability remediation, including patching, security updates, and bug fixes 

• Design and accessibility considerations, including human-centered design, robust UX, Section 508 compliance, and alignment with U.S. Web Design System (USWDS) and other federal standards 

Our expertise is proven, with measurable results that government customers count on for the mission-critical websites they maintain. In addition to earning excellent CPARS ratings, our website services: 

• Reduced search times by nearly 60% at CPSC.gov 

• Increased site traffic by 30% and cut search times by 65% at HHS.gov 

• Maintained 99.999% uptime for websites maintained by HHS and FDA 

• Maintained 50+ .gov sites and web applications for the General Services Administration (GSA) 

• Reflect the expertise required for the extensive list of certifications that CTAC personnel and affiliates have earned for both AWS and Drupal 

“CTAC’s migration, design, and development process and expert open-source and cloud computing knowledge is helping [our agency] become a leader in sharing critical information with the public.”

Executive at a federal customer protection agency  

Learn More 

For detailed information about the critical imperative of updating to Drupal 11 without delay, including the strategic opportunities of Drupal modernization and CTAC’s phased upgrade approach, we invite government customers to download our executive whitepaper.