Consumer Product Safety Commission


Taking a critical legacy website to zero downtown, even when it spiked to being the most visited government site. More responsive, a enhanced end-user experience, decreased downtown by over 1,000%.

The CPSC seeks to promote the safety of consumer products by addressing “unreasonable risks” of injury (through coordinating recalls, evaluating products that are the subject of consumer complaints or industry reports, etc.); developing uniform safety standards (some mandatory, some through a voluntary standards process); and conducting research into product-related illness and injury.

Length of Time Supporting

CTAC has been supporting CPSC since 2015.

Agency/Offices Supporting


Services Provided

CTAC is providing configuration and continuous monitoring to ensure CPSC systems are healthy, stable, and in a performance-tuned environment. We are providing an enhanced mobile and social strategy for delivering high-quality multilingual digital CPSC information and services–anywhere, anytime, on any device.