Work & Clients

Department of Health and Human Services Logo

Health and Human Services (HHS)

Our customers saved 85% on their infrastructure costs by leveraging CTAC’s experience building “infrastructure as code” environments with powerful and secure virtual networking.

The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of Americans by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.

Length of Time Supporting
CTAC continues to support the Department of Health and Human Services mission since 1999.

Agency/Offices Supporting
Our clients at HHS include: ASPA, ASPR, ASFR, ASH, FDA, DAB, IHS, CDC, and HRSA.

Services Provided
We develop unique, innovative systems and applications to support critical health-oriented IT missions involving disaster response planning, health exchange information, content syndication efforts, big data, and health informatics.

Major Project Success

  • CTAC hosts 500+ servers in the AWS Cloud environment, having planned and implemented some of the earliest AWS Cloud migrations at HHS.
  • We are responsible for hosting and management of several of the agency’s most public-facing sites like HHS.gov and its sub-sites and domains.
  • Our software architects and engineers designed, developed, and currently maintain the Content Syndication application, which won the FedHealth IT award in 2015. The CTAC supported Media Services / “syndication” effort was featured in the White House Digital Strategy in the “Decoupling Data and Presentation” callout.
  • CTAC designed and developed an application that utilizes APIs, AWS Cloud services, and predictive data for identifying at-risk populations dependent on electrically-powered health devices facing prolonged periods of power outages during major storms and disasters. This allows disaster response task forces the ability to adequately prepare and save lives.
  • We designed and developed one of the 4 major HHS enterprise audit systems.
Department of Transportation Logo

Department of Transportation (DOT)

CTAC brought a critical legacy system from multiple outages a month to zero unscheduled outages by re-architecting for the cloud.

NHTSA’s mission statement revolves around saving lives, preventing injuries, and reducing vehicle-related crashes.

Length of Time Supporting
CTAC has been supporting NHTSA within the Department of Transportation since 2016.

Agency/Offices Supporting
NHTSA (National Highway Traffic Safety Administration)

Services Provided
CTAC has been supporting NHTSA with Cloud infrastructure and IT system modernization and transformation across some of its most critical IT projects.

Major Project Success

  • Developed a modern, public-facing Application Programming Interface (API) for the NHTSA recall tracking system.
  • Replaced the legacy system with a new system aggregating data from multiple sources to put ratings, recall, and manufacturer communication data for vehicles, car seats, tires, and other equipment into a single, searchable system.
  • Architected the new system ground-up for the Cloud, leveraging industry standard AWS services to reduce infrastructure costs, improve reliability, flexibility, performance, scalability, and security.
  • Redesigned and deployed a web application from legacy on-premises servers to the AWS Cloud. The application is used by police officers across the country during DUI enforcement traffic violations. The responsive application allows certified Drug Recognition Experts to collect information in real-time on any device during traffic stops involving impaired driving.
  • Leveraged auto-scaling, self-healing, and multi-AZ deployments.
  • Handle an average load of >350 thousand requests per day, with load spikes of >2 million requests per day.
General Services Administration Logo

General Services Administration (GSA)

Designed, developed, and deployed GSA security-approved cloud infrastructure hosting several GSA flagship sites including GSA.gov and USA.gov.

The mission of GSA is to deliver the best value in real estate, acquisition, and technology services to government and the American people.

Length of Time Supporting
CTAC has been supporting GSA since 2013.

Agency/Offices Supporting
Office of Corporate IT Services (IC), Office of Systems Management, Public Buildings Service (PBS)

Services Provided
CTAC has brought its innovation to GSA and is leading Digital Strategy efforts with the design, development, and deployment of GSA’s next-generation Content Management Platform (CMP).

Major Project Success

  • As a result of growth in citizen services, CTAC has shared and helped build the IC’s vision for a unified and automated content management platform that supports API-based content services and is flexible, innovative, and cost effective.
  • Migrated over 50 public facing sites and web applications to the CTAC designed and built GSA Content Management Platform (CMP), which is being hosted in the AWS cloud environment. The migration of these 50 plus sites was completed in over a four month period, on schedule and on budget.
  • CTAC’s FedRAMP CMP solution consists of both an automated, cost-saving turnkey Platform-as-a-Service (PaaS) solution, and the implementation of customizations and migrations needed for the USA.gov and GSA.gov family of sites.
  • Application development and maintenance of over 10 web properties.
  • CTAC worked with GSA during the 2016 election cycle — the “Blue Site” or “Red Site” had to be live within two hours of the election results, and maintain a 100% uptime. CTAC delivered with GreatAgain.gov.
Consumer Product Safety Commission Logo

Consumer Product Safety Commission (CPSC)

We took a critical legacy website to have zero downtime, even when it spiked to be the most-visited U.S. Government website. Our developers created a more responsive, enhanced, user-centric experience, and increased uptime tenfold.

The CPSC seeks to promote the safety of consumer products by addressing “unreasonable risks” of injury (though coordinating recalls, evaluating products that are the subject of consumer complaints or industry reports, etc.); developing uniform safety standards (some mandatory, some through a voluntary standards process); and conducting research into product-related illness and injury.

Length of Time Supporting
CTAC has been supporting CPSC since 2015. Agency/Offices Supporting: CPSC

Services Provided
CTAC is providing configuration and continuous monitoring to ensure CPSC systems are healthy, stable, and in a performance-tuned environment. We are providing an enhanced mobile and social strategy for delivering high-quality multilingual digital CPSC information and services–anywhere, anytime, on any device.

Major Project Success

  • Created a better end-user experience for the public. Highlights include the newly designed recall pages, improved public calendar functionality, and enhanced recall search.
  • Implemented a Drupal Web Content Management System (WCMS) that supports CPSC with robust services and tools such as recalls, news releases, calendars, publications, open data, mobile devices / responsive design, and cross browser accessibility for persons of all abilities and needs.
  • In collaboration with CPSC, we are executing a digital strategy to effectively reach audiences with a modern and impactful User Experience (UX) and Information Architecture (IA).
  • An active community of support and a rich plugin portal achieve increased return on investment for existing CPSC systems.
Commodity Futures Trading Commission

Commodity Futures Trading Commission (CFTC)

CTAC is delivering a modern CMS built on top of AWS infrastructure, giving the customer a more resilient web presence.

Department of Energy Logo

Department of Energy (DOE)

NNSA – As a sub-contractor, CTAC supports TechSource on the TEPS BPA for a variety of IT needs including nuclear engineering, security management, environmental management and sustainability, nuclear nonproliferation, and WDACS support.
EM – CTAC has supported the Office of Environmental Management (EM) with its technical qualification and career development program as well as its human capital management and planning program. CTAC developed and conducted EM’s “START” training.
OECM – CTAC supported the Office of Engineering and Construction Management’s (OECM) Independent Project Review program by providing subject matter experts to review major system acquisition projects scope, cost and schedule requirements.
DNS – CTAC supported DNS with personnel security, information security, physical security and further supports DNS by developing a vulnerability assessment program.

Environmental Protection Agency Logo

Environmental Protection Agency (EPA)

CTAC supported the Paperwork Reduction Act compliance process by employing ICRAS. The system has enabled EPA to fully digitize and manage its workflow process, saving significant resources-manpower and budget.

Department of the Interior Logo

Department of Interior (DOI)

At the Department of the Interior’s Bureau of Indian Affairs, CTAC developed several financial management systems. We provided and analyzed requirements/situation of the Indian Affairs Office of the Chief Information Officer, then developed and conducted a gap analyses of business process systems for re-engineering project.

Energy Information Administration

Energy Information Administration (EIA)

CTAC provided technical support to the Energy Information Administration (EIA) administering EIA-wide selected databases and data warehouses.

Department of Defense Logo

Department of Defense (DoD)

For the Department of the Army, CTAC conducted a workforce analysis and assisted in the preparation of the FAIR Act report and assisted on an effort to rightsize staff at the Aberdeen Proving Grounds. At the Department of the Navy, CTAC is providing AWS services to the Naval Research Lab. CTAC also designed, developed, and conducted HAZMAT training, worldwide. Additionally, CTAC provided technical support to a Navy Program at the Pax River Naval Air Station.

State and Local

State of Illinois

CTAC provided web support for getcoveredillinois.gov, Illinois’ primary healthcare site.

NYPA

New York Power Authority (NYPA)

CTAC provisioned an AWS environment for a NYPA system and is providing AWS services.