874-1 Consulting Services
874-2 Facilitation Services
874-3 Survey Services
874-6 Privatization Support Services and Documentation (A-76)
874-7 Program Integration and Project Management Services

874-1 Consulting Services

Communications Training Analysis Corporation (CTAC) has been providing MOBIS related program management support to various departments and agencies of the Federal Government since 1987.  Our experienced program managers and their professional staff provide technical and analytical support services in developing, employing, and improving program management procedures.  Using proven program management techniques, personnel and performance evaluation techniques, and automated management tools, CTAC's management analysts assist in coordinating the business and fiscal aspects of programs with customers and suppliers and developing improved management methodology.  CTAC's management support personnel research, analyze and develop informative reports, and prepare and present detailed technical analysis briefings.

Using the MOBIS contract, CTAC will offer direct support to agency efforts to act more like businesses, i.e., focusing on the needs of their customers, being more fiscally responsible, and concentrating on productivity and results.  These characteristics are the essence of a large number of important government initiatives, such as the Government Performance and Results Act (GPRA), the Clinger-Cohen Act, and the Vice President's National Performance Review.  CTAC's GSA MOBIS will provide federal agencies with a flexible and visionary procurement vehicle through which they can quickly and easily obtain the support they need to achieve these critical objectives.

Management Efficiency/Effectiveness Consulting Services

CTAC personnel conduct evaluations of the effectiveness and efficiency of present management methods and identify methods to improve efficiency and effectiveness and reduce cost.  Our analysts develop quality assurance plans establishing procedures and standards to monitor the execution of selected policies, procedures, and determine the projected net value-added of implementing the recommended management changes.  We conduct technical reviews (preliminary, in-progress, and final) to ensure all capabilities being developed conform to acceptable standards.  We conduct structured walk-throughs with the client at the earliest point of development to discover errors in policy, procedures, design or logic and formulate recommendations for corrective actions.

Cost Analysis/Control Consulting Services

CTAC analysts provide management and support services in the areas of management and process development, cost estimating and analysis, and technical assessment.  Specific MOBIS related projects completed by CTAC in this area include: assisting in coordination of cost reduction activities, program reviews, conferences, and training programs; providing assistance in the development and implementation of processes which will facilitate cost reduction activities; provide analytical, editorial, and management support and assistance in the compilation, production, and maintenance of Cost Quality Management Assessment (CQMA) reports; providing cost analysis specialists in the areas of parametric cost modeling, cost/price analysis, and organizational methodology; providing general cost estimating/accounting analysis services with special emphasis on assessing the indirect costs associated with environmental restoration and waste management; providing technical assistance in the development of quality assurance standards; and developing a database that will produce cost estimating relationships and reference factors.   CTAC analysts provided the DoD cost analysis community a near term capability to address environmental costs in its life-cycle estimates for major defense acquisition programs (MDAP).  The analysts identified, collected, and critically evaluated cost engineering and analysis tools for estimating environmental costs.  They designed practical plans of actions for filling gaps in cost estimators by assembling a selection of existing tools, well-founded databases, and analysis methods.

Organizational Development/Human Factors Consulting Services

Using recognized standards, approved methods, and various accepted industrial engineering techniques, CTAC's manpower analysts determine the quantitative and qualitative human resources required to perform in a fluctuating workload. These studies are conducted in a non-interruptive, non-obtrusive manner.  These methodology and documentation procedures are performed in accordance with Federal Government and common business practices.  The CTAC analyst use an Iterative Polling Technique that provides a means for measuring and determining work force quantitative and qualitative requirements for personnel performing mostly "cognitive" forms of work (i.e., scientists and engineers).  CTAC's manpower analysts assist in the impartial analysis of authorized work being performed in order to recommend the best organizational component that will allow the work force to work smarter not harder.  Productivity enhancements are analyzed for improved effectiveness and efficiency.  CTAC personnel describe the functions, tasks, and element requirements of a job and the required knowledge, skills, and abilities needed to perform the job.  Such analysis results in appropriate job classification and the basis for development of a work performance rating system.

Information Management Consulting Services

As the information management environment continues to evolve, managers are required to make changes in existing management information systems.  CTAC offers a wide range of information engineering and technology services designed to help organizations perform efficiently well into the next century.  CTAC has earned a reputation for assisting both government and commercial clients to obtain maximum performance from their computer and information systems.  As a systems integration and information technology company, CTAC helps organizations modernize their computer systems at a pace that allows them to get the most out of current investments in hardware and software.  CTAC assists in the performance of impartial evaluations of information systems facilities.  Such evaluations include both physical and electronic access security.  CTAC analysts evaluate and recommend changes to the information systems security procedures and standards.  These recommended changes may be in the form of either written recommendations or revised standards ready for distribution.

Acquisition Consulting Support

CTAC provides support in analysis, compatibility studies, and the acquisition of required sources.  First we prepare an acquisition plan and the associated acquisition documents. Upon approval of the acquisition plan, we provide support in the acquisition.

Facilitation Services (SIN 874-2)

Since 1987, CTAC has been providing MOBIS related program management support to various departments and agencies of the Federal Government.  Our experienced program managers and professional staff provide technical and analytical support services in developing, employing, and improving program management procedures.  Using proven program management techniques, personnel and performance evaluation techniques, and automated management tools, CTAC's management analysts assist in coordinating the business and fiscal aspects of programs with customers and suppliers and developing improved management methodology.  CTAC's management support personnel research, analyze and develop informative reports, and prepare and present detailed technical analysis briefings.

CTAC is committed to continuing to directly support agencies in their ongoing efforts to improve business processes and management techniques to "act more like business."  These changes include altering the traditional agency focus to the needs of the "customer", improving fiscal responsibility, streamlining business operations, and adopting performance based and results driven philosophies.  These efforts comply with recent federal initiatives including the Government Performance and Results Act (GPRA), the Clinger-Cohen Act, the Vice President's National Partnership for Reinventing Government (NPR) and other congressional mandates.

CTAC's GSA MOBIS schedule will provide federal agencies with a flexible and visionary procurement vehicle through which they can quickly and easily obtain the support they need to achieve these critical objectives.  The following paragraphs describe some of the services CTAC would provide under SIN 874-2, Facilitation Services.

Using the MOBIS schedule, CTAC will provide facilitation and related decision support services to agencies.  These services would benefit agencies engaging in collaboration efforts, working groups, and integrated process or self-directed teams.  Often, agencies bringing together diverse teams and/or groups with common and/or divergent interests require a neutral party to assist them in:

• resolving disputes, disagreements, and divergent views
• defining and refining the agenda
• the use of problem solving techniques
• convening and leading large and small group briefings and discussions
• providing a draft for the permanent record
• recording discussion content and focusing decision-making
• debriefing and overall planning

CTAC has a documented track record of success in facilitation services.  CTAC's off site training programs require facilitation services to convene and lead classes and briefings.  Many of CTAC's consulting efforts involve facilitation services.  In the A-76 study arena, one of the key initial tasks is to facilitate the required team building to resolve the disagreements that result from the combination of diverse groups. 

Survey Services (SIN 874-3)

Since 1987, CTAC has been providing MOBIS related program management support to various departments and agencies of the Federal Government.  Our experienced program managers and professional staff provide technical and analytical support services in developing, employing, and improving program management procedures.  Using proven program management techniques, personnel and performance evaluation techniques, and automated management tools, CTAC's management analysts assist in coordinating the business and fiscal aspects of programs with customers and suppliers and developing improved management methodology.  CTAC's management support personnel research, analyze and develop informative reports, and prepare and present detailed technical analysis briefings.

CTAC is committed to continuing to directly support agencies in their ongoing efforts to improve business processes and management techniques to "act more like business."   These changes include altering the traditional agency focus to the needs of the "customer", improving fiscal responsibility, streamlining business operations, and adopting performance based and results driven philosophies.  These efforts comply with recent federal initiatives including the Government Performance and Results Act (GPRA), the Clinger-Cohen Act, the Vice President's National Partnership for Reinventing Government (NPR) and other congressional mandates.

CTAC's GSA MOBIS schedule will provide federal agencies with a flexible and visionary procurement vehicle through which they can quickly and easily obtain the support they need to achieve these critical objectives.  The following paragraphs detail some of the services CTAC would provide under SIN 874-3, Survey Services.

CTAC will provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. CTAC will assist with, and/or perform all phases of the survey process to include, but not limited to:

• planning survey design
• defining and refining the agenda
• administering surveys using various types of data collection methods as appropriate
• sampling survey development
• database administration
• analyses of quantitative and qualitative survey data
• pretest/pilot surveying
• assessing reliability and validity

Production of reports to include, but not limited to:

• description and summary of results with associated graphs, charts, and tables
• description of data collection and survey administration methods
• discussion of sample characteristics and representativeness of data
• analysis of non-response
• briefing of results to include discussion of recommendations and follow-up actions

Many of CTAC's consulting efforts require a variety of surveying techniques and services.  After planning the survey effort, a survey method or approach is generated and implemented.  Surveying methods include, but are not limited to, questionnaires, benchmarking, interviewing, process observation, "desk audits", and analyzing historical data.   All qualitative and quantitative data is analyzed to assess validity and reliability.  Databases are created and managed in the survey process.

Additionally, CTAC's professional staff routinely employs various surveying techniques to acquire workload data as a function of OMB Circular A-76 studies.  The data acquired through surveying, particularly for historical workload data, requires significant analysis to determine reliability and validity.  Frequently, the survey data is manipulated through database administration and management.

Survey data and results can be presented in numerous manners, however, CTAC prefers to provide clients with a written report with various graphical descriptions of the data, analytical interpretation, recommendations, and a proposed course of action.  CTAC offers to provide individual, executive, and group briefings, when appropriate.

Privatization Support Services and Documentation (A-76) (SIN 874-6)

Since 1987, CTAC has been providing MOBIS related program management support to various departments and agencies of the Federal Government.  Our experienced program managers and professional staff provide technical and analytical support services in developing, employing, and improving program management procedures.  Using proven program management techniques, personnel and performance evaluation techniques, and automated management tools, CTAC's management analysts assist in coordinating the business and fiscal aspects of programs with customers and suppliers and developing improved management methodology.  CTAC's management support personnel research, analyze and develop informative reports, and prepare and present detailed technical analysis briefings.

CTAC is committed to continuing to directly support agencies in their ongoing efforts to improve business processes and management techniques to "act more like business."  These changes include altering the traditional agency focus to the needs of the "customer", improving fiscal responsibility, streamlining business operations and adopting performance based and results driven philosophies.  These efforts comply with recent federal initiatives including the Government Performance and Results Act (GPRA), the Clinger-Cohen Act, the Vice President's National Partnership for Reinventing Government (NPR) and other congressional mandates.

CTAC's GSA MOBIS schedule will provide federal agencies with a flexible and visionary procurement vehicle through which they can quickly and easily obtain the support they need to achieve these critical objectives.  The following paragraphs describe some of the services CTAC would provide under SIN 874-6, Privatization Support Services and Documentation.

Using the MOBIS schedule, CTAC will offer expert advice, consultation, assistance, and documentation in support of studies conducted under Office of Management and Budget (OMB) Circular A-76 or other privatization or commercial activities studies, projects, or efforts.  These services may include, but are not limited to:

• complete "cradle to grave" A-76 support services
• functionality assessments
• assessments and or studies of potential privatization initiatives
• initial study planning
• development of extensive, detailed Plan of Achievements & Milestones (POAM)
• development of communication plans
• development of acquisition plans
• strategic, tactical, and operational level planning support
• A-76 team building
• A-76 team training in all aspects of study (see SIN 874-4)
• affected employee briefings
• development and documentation of performance based Performance Work Statements (PWS)
• job analysis and data collection
• perform comprehensive scope analysis (including Governmental In Nature analysis)
• development of Quality Assurance Surveillance Plans (QASP)
• benchmarking (to industry)
• performance of management studies to determine the Government's Most Efficient Organization (MEO)
• development and documentation of management plan (including MEO)
• development and documentation of Government's Most Efficient Organization (MEO)
• assistance with COMPARE cost comparison software
• development of in-house Government cost estimates (IHCE)
• comparison of in-house bids to proposed Inter-service Support Agreement (ISSA) prices
• development and documentation of Technical Performance Plan (TPP)
• public-private partnership support
• development of Transition Plans (TP)
• administrative appeal process support
• FAIR Act inventory preparation and documentation

Program Integration and Project Management Services (SIN 874-7)

Since 1987, CTAC has been providing MOBIS related program management support to various departments and agencies of the Federal Government.  Our experienced program managers and professional staff provide technical and analytical support services in developing, employing, and improving program management procedures.  Using proven program management techniques, personnel and performance evaluation techniques, and automated management tools, CTAC's management analysts assist in coordinating the business and fiscal aspects of programs with customers and suppliers and developing improved management methodology.  CTAC's management supports personnel research, analyze and develop informative reports, and prepare and present detailed technical analysis briefings.

CTAC is committed to continuing to directly support agencies in their ongoing efforts to improve business processes and management techniques to "act more like business."  These changes include altering the traditional agency focus to the needs of the "customer", improving fiscal responsibility, streamlining business operations and adopting performance based and results driven philosophies.  These efforts comply with recent federal initiatives including the Government Performance and Results Act (GPRA), the Clinger-Cohen Act, Vice President Gore's National Partnership for Reinventing Government (NPR) and other congressional mandates.

CTAC's GSA MOBIS schedule will provide federal agencies with a flexible and visionary procurement vehicle through which they can quickly and easily obtain the support they need to achieve these critical objectives.  The following paragraphs describe some of the services CTAC would provide under SIN 874-7, Program Integration and Project Management Services.

Using the MOBIS schedule, CTAC will offer services to manage and integrate various management and business programs and projects for Federal agencies. These services include, but are not limited to:

• program management
• project management
• program integration (team leadership)
• program oversight
• intra-agency project management
• intra-agency program management
• inter-agency project management
• inter-agency program management
• multiple project monitoring
• project management that connects and maintains liaison between multiple contractors and/or agencies

In addition to the generic services listed above, CTAC offers the following specialized services:

• strategic consulting
• facilitated project planning
• on-site project management professionals
• project audits
• project recovery services
• methodology development
• personnel mentoring
• project assessments

Historically, CTAC has provided Program Integration and Project Management Services to various government and private sector clients.  Primarily at the Department of Energy, CTAC has managed multiple concurrent client projects and programs.   CTAC is adept in the field of program integration as well.  In many field efforts, CTAC takes the team leadership role and supervises the projects from "cradle to grave."

CTAC's professional staff have managed multiple concurrent projects for the DOE and A-76 PMS for the Army.  They have supervised five simultaneous A-76 studies and currently manage and support multiple concurrent client activities.

Through years of experience in project management, CTAC has developed an integrated solution that many clients find invaluable.  This integrated solution is a combination of training and consulting services that maximize the application of new skills and knowledge.